Insurance Claims
Our job is to be your advocate. Navigating through an insurance claim is uncharted territory for most of our customers. Fortunately, we do it every single day.
In disaster recovery poor claim handling is the number one reason roof replacement often gets delayed. We’ll take the time to learn the provisions of your policy and ensure that the insurance company delivers on every aspect.
Our team is here for your safety and your home’s integrity. Storms bring a variety of challenges, and trying to find a roofing team you can trust shouldn’t be one. We understand the speed you need answers, how tricky insurance can seem, and the importance of doing it right, the first time around.
- We Respond Fast When It Matters Most
- Trusted Experts Who Don’t Cut Corners
- Insurance Help Without the Headache
How Roofing and Insurance Claims Typically Work
When roof damage is related to a covered event, the process generally follows a few key steps. While every claim is different, this overview helps homeowners understand what to expect.
- A roof inspection is performed to document visible damage
- An insurance claim may be filed by the homeowner
- An insurance adjuster evaluates the damage and determines coverage
- Roofing repairs or replacement are completed once approved
Ridge Master Roofing supports this process by providing accurate roof inspections, clear documentation, and professional roofing services.
How We Handle Claims
We do not file insurance claims or make coverage decisions. Instead, we support homeowners by focusing on what we do best — roofing.
Our role may include:
- Performing a detailed roof inspection
- Documenting visible roof damage and conditions
- Coordinating inspections when requested
- Reviewing observed roof damage with the insurance adjuster
- Completing approved roof repairs or replacements
This approach helps ensure the roofing scope is clearly understood while keeping homeowners informed throughout the process.
To keep expectations clear, it’s important to understand our role.
We do:
- Inspect and document roof damage
- Coordinate roofing inspections
- Communicate observed roof conditions
- Complete professional roofing work
We do not:
- File insurance claims
- Interpret insurance policy coverage
- Guarantee claim outcomes
Coverage decisions are made by the insurance provider. Our focus remains on delivering quality roofing services.
Why Homeowners Choose Ridge Master Roofing
Homeowners choose Ridge Master Roofing for insurance-related roofing projects because of our experience, transparency, and workmanship.
- Extensive experience with storm-damaged roofs
- Clear inspection and documentation process
- Professional coordination during inspections
- Licensed and insured roofing professionals
- Commitment to quality repairs and replacements
Our goal is to help homeowners move forward confidently after roof damage.
Common Questions
How do I know if my roof has damage?
After a large storm event that contained wind or hail, call the professionals at Ridge Master Roofing for your complimentary, professional property inspection. We will perform a ground level inspection to check your window screens, siding, and gutter systems for collateral damage. We will then inspect your entire roof checking for dents in metal components such as vents or rain caps. We also check for curled, creased, or torn shingles due to wind damage. We will also inspect your attic space to make sure there are no leaks. We will provide you with video and photo documentation of any damage we may or may not have discovered.
Will insurance cover the cost of repairs?
A Ridge Master Roofing Associate will help determine if you have enough damage to file a claim or not. We don't want you to increase your rates or run the risk of being dropped by your insurance company due to denied claims. We will also determine if the damage is more or less than what your deductible would cover.
How soon should I schedule an inspection after a storm?
If you have an active leak, you need to call Ridge Master Roofing immediately. It is always a great idea to call after any major storm event. We have professional residential Project Managers, including the owner, that can arrive at your property quickly to efficiently perform inspections or repairs to minimize further damage.
What's the process for getting my roof repaired or replaced?
That's easy! Just give Ridge Master Roofing a call at 918-541-7863 for your free and professional inspection to get the process started.